Privacy Policy

1. Purpose and Data Storage Limits: 

We would like to extend our sincere gratitude to all our customers for their interest in A&B Vietnam. We respect and are committed to ensuring the absolute confidentiality of your personal information. Please read the Privacy Policy below to understand the commitments we make to respect and protect the rights of our users.

The information required on the website abvietnam.vn includes the customer’s name (business), email address, and phone number. This is very important information for users to register before making a purchase. Through this information, we will confirm and contact customers as soon as they register for our services. A&B Vietnam ensures the protection of customers’ interests.

For all payment transactions on abvietnam.vn, we only store information regarding successfully completed orders.

Customers are also fully responsible for maintaining the confidentiality of their registered accounts, including usernames, passwords, and email accounts. If any unauthorized access, misuse, or security breaches are detected, they must be reported to the A&B Vietnam moderator.

2. Purpose of using information: 

A&B Vietnam uses the information provided by users for the following purposes:

• Confirm order information.
• Send invoices and contracts to the address provided by the customer.
• Send marketing emails and special promotions related to A&B Vietnam’s services.
• Notify customers about new updates on abvietnam.vn.
• Prevent fraudulent activities such as account cancellation or impersonation.
• Contact and resolve customer issues in special cases as quickly as possible.

We do not use customers’ personal information for purposes other than those related to purchases on abvietnam.vn, unless there is a legal request from judicial authorities, including courts, investigative agencies, or other entities related to customer violations.

3. Data retention period: 

Personal data will be retained for one year or until the user requests deletion, which can be easily done by logging in and following the instructions directly from the website.

4. Contact information for data collection and management:  

A&B Vietnam Investment Joint Stock Company

• Address: No. 145 Dinh Xuyen, Dinh Xuyen Commune, Gia Lam District, Hanoi, Vietnam
• Phone: 0929 909 595
• Email: rose@abvietnam.com.vn

If the user is certain that his/her personal information has been disclosed to a third party without consent, he/she has the right to submit a complaint to us. We are committed to investigating and resolving such issues when the user provides valid evidence.

5. Method of accessing and updating personal information: 

Users have the full right to review, update, edit, or delete their personal data by logging into their account and performing the required steps on the website.

We recommend that customers update their personal information regularly to ensure accuracy and timeliness.

If users believe that their personal information has been improperly disclosed to a third party, they can submit a complaint to us. Upon receiving a response, we will verify the issue, provide detailed explanations, and guide users on how to resolve the issue while ensuring data security.

6. Commitment to customer data privacy: 

At A&B Vietnam, we are committed to protecting customer personal information in accordance with our data protection policy. The collection and use of information is strictly managed according to customer consent, except in cases where required by law.

We will not use, transfer, or disclose customer information to third parties without the customer’s consent.

In specific cases, such as when delivering invoices or contracts, we may provide limited customer details (e.g., name, address, and telephone number) to third-party delivery services.

All details of online transactions, including invoices, accounting data, and digital records, are securely stored on abvietnam.vn

We reserve the right to update this policy. Any changes will be reflected on our website.

For further assistance, please contact us at:

• Phone: 0929 909 595
• Email: rose@abvietnam.com.vn

Best regards.